How Ashley Ainsworth will assist you
One of our claims handlers will listen to you and take the details of your accident. Where the claims handler feels you would benefit from legal advice and your claim warants further investigation, you will receive an offer to put you in touch with a specialist solicitor. Ashley Ainsworth will not charge you anything for doing this. You will not be asked to take out any loan, sign anything or enter into any contract. We do not give you legal advice. That is the job of specialist solicitors.
If we feel we cannot help you, we will let you know, and you are free to seek advice elsewhere immediately.
Ashley Ainsworth's panel of solicitors contribute to the cost of marketing and the Helpline call centre. They will not charge you for any of those costs. They should give you full advice regarding your claim, including how long it will take, whether you might have to contribute anything at all if you win, which in most cases is nothing and an estimatation as to how much compensation you may receive if your claim is successful. You may have legal expense insurance to protect you, but if you don't, many cases are successfully run under a no win no fee agreement, where you pay nothing if you lose, and in most cases nothing if you win. Your solicitor will explain all of this clearly to you before your claim is started.
Seek Advice quickly after your accident
It is important that you seek advice as quickly as possible after an accident. Although you usually have 3 years (or longer for those under 18) from the accident date until your claim is time-barred, it is best to get the evidence to support your case while the memories are fresh, and get any legal and rehabilitation help when you need it most.
Ashley Ainsworth is always striving to improve its service to the public.
Law Society Accreditation
In England and Wales every one of our firms has a Law Society Specialist Personal Injury Panel member. Our member firms have been specially selected to deal with personal injury cases.
Contacting Us
When telephoning Ashley Ainsworth calls may be recorded and used for internal training and regulatory compliance purposes only.
If you phone us between 09:00-17:30 Monday to Thursday, 09:00-17:00 on Friday, 10:00-13:00 on Saturday, you will speak directly to one of our specialist advisors who will be able to talk you through the claims process and any queries you may have. If you phone at any other time, you will be put through to our call centre where we will take your details and arrange for an advisor to call you back during the times above.
* Payments made to claimants in respect of £200.00 upfront will be paid once the claim has been accepted by one of our Solicitors and all relevant paperwork has been signed. In some cases an assessment cannot be made until a Solicitor has had the opportunity to review details contained in the medical report.
Site Information
This site is optimised for a screen resolution of 1024 x 768 @ 16,000 colours and Internet Explorer version 4.0 (or higher), Mozilla Firefox and Safari web browsers.
The site is designed to give you information about claiming compensation for injuries in accidents and, if you wish, help you start a claim with a specialist solicitor.
